Privacy Policy
This Privacy Policy explains how My Acre (“we,” “our,” “us”) collects, uses, shares, and safeguards your personal information when you browse our platform, create an account, list a property, submit an enquiry, request a site visit, or otherwise use our services. By using the platform, you consent to the practices described below.
1) Information We Collect
- Account details you provide during registration — name, phone number, email address, and profile information such as your city or locality.
- Property and listing details you submit as a seller — land location, area, pricing, photos, and copies of property documents you choose to upload.
- Enquiry, site-visit, and communication data — messages you exchange with sellers, buyers, or our relationship managers through the platform, and your stated property requirements.
- Payment-related information when you purchase a membership plan. Payments are processed by secure third-party payment providers; we do not store your card or banking credentials.
- Technical information such as IP address, browser type, and device details (collected automatically), and notification preferences if you enable push notifications.
2) How We Use Your Information
- To create and manage your account, listings, enquiries, and site-visit requests.
- To connect you with property owners, buyers, relationship managers, or service providers relevant to your request.
- To process membership payments and maintain transaction records.
- To send you service communications — enquiry responses, site-visit updates, and account notifications — via email, SMS, WhatsApp, or push notification where you have enabled them.
- To improve our services, platform features, and user experience.
- To detect and prevent fraud, misuse, and violations of our Terms of Use.
3) Sharing of Information
- We share your details only with the parties needed to fulfil your request — for example, a seller receives the contact details you include in an enquiry, and our relationship managers receive details needed to coordinate a site visit.
- We use trusted service providers (hosting, payments, analytics, communications) who process data on our behalf under appropriate safeguards.
- We do not sell or rent your personal data to third parties for marketing purposes.
- Your information may be disclosed if required by Indian law, regulation, or government authority.
4) Data Storage & Security
- All personal data is stored securely on servers in India or with service providers compliant with Indian laws.
- We implement reasonable safeguards to protect your data from unauthorized access, misuse, or disclosure.
- Property documents you upload are stored securely and are shared only as needed for verification or with parties you choose to share them with.
5) Your Rights
- You may request access, correction, or deletion of your personal information by contacting us or through your dashboard where available.
- You can withdraw consent for communication at any time by notifying us.
- You may request deletion of your account; we may retain certain records where required by law (e.g., payment and tax records).
6) Cookies & Tracking
- We may use cookies or similar technologies for authentication, analytics, and improving our services.
- You may disable cookies through your browser settings, but some features may not work properly.
7) Governing Law
- This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable rules.
8) Updates to This Policy
- We may revise this Privacy Policy from time to time. The updated version will be effective as soon as it is published on our platform.
If you have any questions regarding this Privacy Policy or our data practices, please contact us below.
